FAQs

Shipping and Delivery

1. How long does it take for my order to ship?

   • Our express shipping time is 3-8 business days. Once your order is processed, we'll send you a shipping confirmation email with tracking information.

2. What are your shipping costs?

   • Shipping costs vary depending on your location and the size of your order. You can estimate shipping costs during checkout.

3. Do you offer international shipping?

   • Yes, we offer international shipping to many countries. Please note that there may be additional customs fees or duties to pay upon arrival.

Returns and Exchanges

4. What is your return policy?

   • We offer a 30-day return policy. Items must be returned in their original condition, unused, and with all tags attached.

5. How do I return an item?

   • To return an item, please contact our customer support team to initiate the return process. We'll provide you with a return authorization number and instructions.

Products and Orders

6. How can I track my order?

   • Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your order on our shipping carrier's website.

7. Can I modify or cancel my order after it's been placed?

   • We may be able to modify or cancel your order if it hasn't already shipped. Please contact our customer support team as soon as possible.

8. What if I receive a damaged or incorrect item?

   • If you receive a damaged or incorrect item, please contact our customer support team immediately. We'll assist you with a replacement or refund.
     
     

Payment and Security

9. What payment methods do you accept?

   • We accept credit cards, PayPal, and Apple Pay.

10. Is my personal information safe?

• We take your privacy seriously and use industry-standard security measures to protect your personal information.